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February 2015
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NEW YORK: Twitter’s chief executive Dick Costolo has admitted that the company failed to deal with abuse and trolling on the service.

In a memo to staff, leaked to tech news website The Verge, he said that bullying behaviour on the network was driving users away.

He promised tougher action to deal with abusers.

A series of high-profile users have quit Twitter in recent months, citing online abuse.

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